Excerpts from recent surveys. Thank you for your feedback!
Our yellow lab, Stanley, loves to stay at the kennel. All the employees take really good care of him and we feel secure in knowing he is in very caring and loving arms
Appreciated how quickly I was able to get an appointment. Also I asked if my dog’s nails could be trimmed which I had not asked for when the appointment was made. They trimmed them.
We also received a note in the mail thanking us for becoming new clients. They called the next day to see if the meds had helped my dog’s problem. I really felt they were concerned for her. Will definitely be back!
Very happy with the vets: their knowledge & manner. They explain & answer questions with patience and humor.
Your staff was very nice and very considerate for my cat and myself and they tried me to make the choices that I needed to make and I think we made the correct decision as my cat is now eating again and seems to be just about to be back to herself again. Thank you very much!!!
You folks are great – - ALL of you. That’s why we bring ourselves and our pets to Lake Road.
Dr. Brennen was great and he seems like he really cares and wants to make things better, very genuine…
The tech repeatedly asked if there were any other questions or concerns. This made me feel comfortable with asking questions. We ended up clipping Buddy’s nails which only took a few minutes. At home it is a major ordeal. She made it look easy and recommended the type of clipper that’s easiest to use. The tech was very thorough and the other tech that helped hold Buddy was very polite and friendly.
I love the follow up calls after a check up or procedure
The attention given to both myself and my pets is exceptional. The entire staff is friendly, compassionate, and professional.
I have been coming there since 1975 and I will never go anywhere else!!
This vet practice is amazing from top to bottom. They always take care of my dogs and ensure that I am informed and authorized every procedure that needs to be done on my dogs. The amount of respect I have for the doctors is limitless.
You are all doing a great job. Even Moni can’t wait to get in.
Always neat, clean & organized. The doctors treat our pets with care & compassion
I can suggest no better service…completely satisfied and reassured.
I cannot say enough about how positive our visit was. Everyone went out of their way to be helpful.
I always feel welcomed and that my dog comes first, as if she or he was the only dog to be treated that day — even when the office is busy. That I appreciate more than I can say as it was not the case in the past with another vet.
Dr. Brennen is awesome! Always so kind to the animals. Very pleasant staff as well.
Each time I visit I feel positive about my experience and the information I receive. I am very happy to have found such a positive, profession, compassionate place to bring my dog. THANK-YOU!
The doctor was very kind and gentle and did a great job examining my pet and asking me questions and if I had any concerns. Thank you!
I am very happy that my pet is getting the best care at Lake Road Animal Hospital
If I leave thinking I have no questions, when I think of any they have no problem answering my questions with kindness.
There is no need to improve, everyone is so helpful, and the care is the best care you could ever get for your baby. Best doctors and staff!!
I appreciate how very thorough my appts are, I never feel rushed at all and that means a lot.
I absolutely always recommend my friends and family to you, I always say if you want the best care go here. And the most friendliest people, they treat me like I’m family…
Always informative with great care
Lake Road has been our animal hospital for 23 year (since we moved here), and it was our parent’s before that. The care is excellent and we wouldn’t think of going anywhere else. Thank you Drs. Brennen and Hughes!