Lake Road Kennel FAQs
Hours of Operation:
|Monday – Friday:||9am – 12 PM & 6pm – 7 PM|
|Saturday:||9 AM – 12 PM|
|Sunday:||5 PM – 7 PM|
What to excpect at Lake Road Kennels (LRK)?
At LRK, we do things a little differently than your average boarding kennel. Our mission is to provide the highest quality care and services to ensure pets are safe, clean, and comfortable while granting peace of mind to pet parents during their travels and events. The LRK team is highly trained, educated, and committed to being the premiere location for pet boarding in Horseheads, New York. We offer every canine guest a recreation period of four times per day in our secure fenced in yards, veterinary approved chew toys and balls, simple grooming options, and a wide selection of services and enrichment activities. Feline guests are provided with tri-level kennels, veterinary approved toys, and a cat cave if indicated. All guests have 24 hour access to fresh water, clean bedding, soft ambient music, and loads of cuddles.
Frequently Asked Questions:
Drop off and pick up hours?:
Monday through Friday: 9:00 AM to 12:00 noon & 6:00 PM to 7:00 PM (closed from noon to 6)
Saturday: 9:00 AM to 12:00 noon
Sunday: 5:00 PM to 7:00 PM
Closed for drop offs and pick ups on holidays.
Special drop off and pick up times during closed hours can be arranged with kennel staff prior to reservations. A $10.00 appointment convenience fee is added to keep boarding rates low while accommodating special arrangements. Special drop off and pick up times are unavailable from 12:00 noon to 4:30 PM on Saturday and Sunday.
Which vaccines does my pet need to board?
For the safety, health, and protection of all animals in our facility, dogs and cats will need proof of current rabies, distemper, and bordetella vaccines. Due to the confirmed cases of canine influenza in Chemung County dogs will also need a current influenza vaccine, effective July 2017. If any of these vaccines are expired, they must be updated at least ten days before reservation to ensure pets are fully protected. Vaccines must be administered by a licensed veterinarian or veterinary nurse. Please email, fax, or drop off vaccination records prior to your reservation so our team can make your check in process as quick and easy as possible. We also encourage year around flea, tick, heartworm, and intestinal parasite prevention for all pets to protect against infestation, infection, and illness.
Do I need to bring anything from home for my pet?
We provide everything your pet will need during his/her stay, with the exception of special diets and medications. We feed a Hill’s Science Diet Sensitive Stomach dry kibble and/or canned food, two to three times per day. Science Diet Sensitive formulas are designed to aid in the management of sensitive stomach issues when food transitions occur. We provide dishes for food, fresh water, soft bedding, Kong toys, and a wide selection of snack time treats from Science Diet. Please inform our staff if your pet has any health, behavioral, or diet restrictions. Just like summer camp, any and all items from home must be labeled with your pet’s first and last name.
What medications can be administered during my pets stay?
We are happy to administer your pet’s oral, topical, otic, or ocular medications (for mouth, skin, ears, or eyes) during their stay. Please let us know what medications or special needs your pet has prior to your reservation so we can discuss a plan to facilitate them for you.
What services and rates does LRK offer?
Dog boarding: $21.00 per night with a 7.5% discount after 7 days. $18.90 for a second dog sharing a kennel.
Cat boarding: $15.75 per night with a 7.5% discount after 7 days. $13.65 for a second cat sharing a kennel.
Nail trim: $12.50 – $16.00
Ear cleaning: $10.00 per cleaning or $15.00 per week.
Snack time: Free with purchase of your choice of treats or bring a bag from home (please label with your pet’s name).
Medication administration: $5.00 – $15.00 per week, this fee ranges depending on the kind of medication administration your pet will need.
Extra play time and enrichment: $4.50 per day (in an addition to the one hour+ per day that dogs will already receive) Dogs go out to eliminate and play in our fenced in yards at least four times per day. Choosing extra play time and enrichment gives pets an additional thirty minutes of play time per day.
Puppy Camp: Lake Road Puppy Camp is designed to help eliminate common fears developed in dogs as they grow, to help them learn canine social skills, and assist with basic obedience. We work with puppies through desensitization, this means we incrementally introduce different sounds, feelings, and scenarios through positive reinforcement. Your puppy will also learn basic social skills through playing and interacting with other puppies and dogs enrolled in the class led by our camp and kennel manager, Mandy. We also teach basic obedience such as sit, down, and leave it. Exposing your puppy to these skills will promote a happier, healthier life while strengthening the bond between you and your pet.
Puppy Camp is on Tuesdays and Thursdays
8 total sessions (2 sessions per week for a total of 4 weeks)
Drop off is between 7:30 and 8:30 AM
Pick up is between 12:00 and 1:00 PM but other times can be arranged by appointment
Does LRK offer grooming?
We offer simple grooming such as baths, brushing, ear cleaning, and nail trims. For clipping and creative grooming, we highly recommend our good friends at Mutts & Cuts located on Grand Central Avenue in Horseheads. Chris and Megan are exceptional groomers with many years experience. Ask one of our team members for a special coupon for your first dog groom from Chris. Megan is also a cat groomer.
Mutts & Cuts & Kitties Too
2162 Grand Central Ave
Horseheads, NY 14845
Call: (607) 442-1400
Does LRK offer dog training?
Apart from our puppy camp socialization classes, we do not offer a training program for adult dogs at this time. However, we strongly recommend another good friend of ours, Ian Stone at Simpawtico Dog Training in Elmira, New York. Ian is an experienced trainer with a Master’s in teaching, a Certificate in Professional Dog Training (CPDT-KA), and an AKC-certified CGC Evaluator with intelligent and creative techniques to help you manage, motivate, and learn about your canine family members.
Simpawtico Dog Training
101 North Main Street
Elmira, New York
Call: (607) 483-0761
Questions, thoughts, suggestions?
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Lake Road Kennel
3065 Lake Road
Horseheads, NY 14845
Call: (607) 733-6509
Fax: (607) 733-3656